Phone Tree Quick Dial Navigation

Use the guide below to navigate our automated system quickly.

Memorial Hospital Main Phone Line:

307.358.2122

Make a choice from the options below, call our main phone line, and press the numbers on your dialpad in the listed order to quickly navigate our phone tree.

NOTE - Please wait for the next menu to start before dialing the next number in the sequence.

Dial 0 to speak with a switchboard operator.

To Make An Appointment...

...at the Douglas Medical Office Building

Press 1, then 1.

...with Radiology

Press 1, then 2.

...at all other Clinics locations

Choose from these clinics where you wish to make an appointment:

Central Wyoming Neurology

Press 1, then 3, then 1.

Western Medical Associates

Press 1, then 3, then 2.

Doctors Schubert or Murdock

Press 1, then 3, then 3.

Laramie Peak Rural Health Clinic - Wheatland, Wy

Press 1, then 3, then 4.

Press 1, then 3, then 5.

Oregon Trail Rural Health Clinic - Glenrock, Wy

Press 1, then 3, then 6.

At any of our other locations

Press 1, then 3, then 7.

For Patient Accounts & Billing...

...To make a payment

Press 2, then 1.

...To Speak With a Self-pay Financial Counselor

Press 2, then 2.

...For Insurance Questions

Choose from these common insurance question subjects:

Medicare Questions

Press 2, then 3, then 1.

Medicaid Questions

Press 2, then 3, then 2.

Blue Cross Blue Shield Insurance Questions

Press 2, then 3, then 3.

Worker's Compensation Questions

Press 2, then 3, then 4.

TriCare or Veterans Benefits

Press 2, then 3, then 5.

Questions on all other insurance types

Press 2, then 3, then 6.

Dial 3 To Speak With a Patient.

For Radiology, Laboratory, Respiratory Therapy, or for Nursing Departments...

To Reach Radiology

Press 4, then press 1.

To Reach the Laboratory

Choose from these Laboratory options:

For questions about lab orders or to make an appointment for therapeutic phlebotomy

Press 4, then 2, then 1.

For Lab test results

Press 4, then 2, then 2.

To speak with a lab tech regarding test questions or to return a service call

Press 4, then 2, then 3.

For pricing information or to speak with the Manager

Press 4, then 2, then 4.

To Reach Respiratory Therapy

Press 4, then press 3.

To Reach the Emergency Room

Press 4, then press 4.

To Reach Surgery

Press 4, then press 5.

To Reach the Inpatient Floor

Press 4, then press 6.

Dial 5 to Reach Human Resources, Administration, or Finance.

Dial 6 for Patient Portal questions.

Contact Us307.358.2122